After-Sales Service

I.S.P.A.-Ukraine has a team of highly qualified service engineers and managers who continuously raising the level of their skills, regularly undergo training arranged by the manufacturers. Some of the specialists have personal certificates.
Service I.S.P.A.-Ukraine has direct communications with services of technical support and more than 100 manufacturers. A number of the world companies, attentively having studied quality of carried out service works, qualification of our employees and a degree of service of clients, has entrusted service department I.S.P.A.-Ukraine to represent the exclusive right of the these companies in the market of services in Ukraine. There are direct links with more than 100 technical support centers.

List of the given services

• Valid for one occasion guarantee and post guarantee repair;
• Prophylactic works according to regulations of manufacturers;
• Providing cooperation on the basis of the long-term contracts at will of the customer, both single service and planned prophylactic works according to the schedule convenient for clients;
• Contracts with granting replacement equipment fund on cases of long-term repair;
• Delivery of expense materials;
• Delivery of tools;
• Delivery of spare parts and blocks;
• Delivery of accessories;

Cinema direction service.
Guarantee and post guarantee service of cinema halls. Diagnostics projective, sound, cinema auxiliaries. Prophylactic and control-adjusting works for prevention of repair and stops in cinema hall work. Delivery of spare parts and blocks, accessories, expense materials (the xenon lamps for film projections LTIX (USA), a professional adhesive tape “STRONG” (USA) for installation movie copies , an adhesive tape “STRONG” (for automatics) on 1800 labels. Services in acoustic adjustment of cinema halls “DOLBY DIGITAL Surround EX“, delivery of spare parts and blocks, trailers and test films “DOLBY LAB, S”

Carrying out support of large corporate clients, service department I.S.P.A.-Ukraine also gives a lot of attention to service of a dealer network of the company, the average and small companies, private persons.